Terms of Use.
Please read these terms before you trade. They explain how our rates, trades and payouts work, and what we expect from you.
The short version
- Our team confirms your rate before you trade.
- Crypto transfers can’t be reversed, so send only on the network we give you.
- Gift cards must be yours, valid and unused.
- We pay out to accounts in your own name.
- We may hold or decline a trade to prevent fraud.
- Crypto prices can swing, and nothing here is financial advice.
1. Agreement
These Terms of Use govern your use of the VersusTrade website, assistant and trading services (the “Services”). By using the Services or starting a trade, you agree to these Terms, our Privacy Policy and our Security. If you don’t agree, please don’t use the Services.
2. Who can use VersusTrade
- You must be at least 18 and able to enter a binding agreement.
- You may only trade crypto, gift cards and funds that belong to you or that you are authorised to use.
- You must give us accurate information and follow the laws that apply to you.
3. What we offer
- Buying and selling crypto, such as Bitcoin (BTC) and USDT, for Nigerian naira (NGN) or US dollars (USD).
- Buying gift cards from you (you sell the card to us).
- Live market data, guides and an assistant for education and support.
- Help from our team by chat and WhatsApp.
Market prices on the site are indicative only. They are not a quote.
4. Rates and quotes
VersusTrade sets its own rates and can change them at any time. “Buy as high as” and “Sell as high as” figures show the best rate available, not a rate guaranteed for every trade. Your rate depends on the asset or card, the amount and the market.
A rate applies to you only once our team confirms it for your trade, and only for the time we state. If the market moves sharply or you delay, we may re-quote. Any fee is shown before you agree to a trade.
5. How a trade works
- Choose the asset or gift card, the amount and whether you are buying or selling.
- Confirm the rate, your payout details and the deposit details with us in chat or on WhatsApp.
- Send the crypto on the network we give you, or submit the gift card.
- We verify what we received.
- We pay you, or send your crypto. The trade is complete once the payout is sent.
We aim to be quick, but verification and network congestion can cause delays.
6. Crypto transactions
Crypto transfers can’t be reversed. Send only the asset we ask for, on the exact network shown, to the exact address we give you. Crypto sent on the wrong network, to the wrong address or in the wrong amount can be lost, and VersusTrade is not responsible for that loss. If you send a different amount from the one agreed, we may settle the trade at the amount received and the rate at that time.
7. Gift cards
- The card must be yours, valid, unused and not obtained through fraud or an unauthorised purchase.
- You must tell us the correct brand, currency, value and region, and give us the correct code.
- Don’t use, redeem or share a card after you submit it to us.
- We may reject a card that is invalid, already used, mismatched or can’t be verified, or re-quote it based on what we verify.
8. Payments and payouts
We pay to bank accounts, payment accounts and wallets in your own name. We may decline payouts to third parties. Check your payout details before you confirm. We are not responsible for a payout sent to details you gave us incorrectly.
9. What you must not do
- Use stolen, unauthorised or fraudulently obtained cards, funds or crypto.
- Use the Services for money laundering, terrorist financing or to avoid sanctions.
- Pretend to be VersusTrade, our team or another person.
- Abuse our team or the assistant, scrape the site with automated tools, or interfere with its security.
10. Verification and our right to decline
We may ask for information or proof, such as proof that a card is yours or that a payment account is in your name, when we need it to complete a trade, prevent fraud or meet legal requirements. We may delay, hold, decline or cancel a trade if we suspect fraud or error, or if the law requires it. We may report suspected crime to the authorities and respond to lawful requests.
11. Your account and security
If you create an account, keep your sign-in details private. We will never ask for your password, one-time code, seed phrase or private keys. Only deal with us through our official channels, and tell us quickly if you think someone else has accessed your account. See our Security page.
12. Third-party services
Market data, exchange-rate feeds, WhatsApp and social platforms are run by others. We don’t control their availability or accuracy.
13. Risk and no advice
Crypto prices are volatile and you can lose some or all of your money. Our guides, market data and assistant answers are for education only. They are not financial, legal or tax advice, and the assistant can make mistakes, so confirm with our team before you act. Read our Security.
14. Our content
The VersusTrade name, logo, site and content belong to us. You may use the Services for your own personal use, but you may not copy or reuse our content without our written permission.
15. Disclaimers and liability
The Services are provided “as is” and “as available”. To the extent the law allows, VersusTrade is not liable for market losses, delays or outages of networks and third parties, losses caused by your own errors (such as a wrong address, network or card detail, or sharing your credentials), or indirect losses. Our total liability for a disputed trade is limited to the value of that trade. Nothing in these Terms limits liability that the law does not allow us to limit.
16. Suspension and ending
We may suspend or end your access if you break these Terms or we see risk to you, us or others. You can stop using the Services at any time. Completed trades, and any terms that are meant to continue, stay in effect.
17. Changes to these Terms
We may update these Terms. The date at the top shows the latest version. If you keep using the Services after an update, you accept the new Terms.
18. Governing law
These Terms are governed by the laws of the Federal Republic of Nigeria. If there is a problem with a trade, contact support first so we can try to fix it. Any dispute we can’t resolve will go to the courts of Nigeria.
19. Cancellations, disputes and complaints
You can cancel a trade at any time before you send crypto or submit a gift card, at no cost. After that, a crypto transfer can’t be reversed and a submitted gift card can’t be taken back.
If we cancel or hold a trade, for example because of a mismatch or suspected fraud, we’ll tell you what happened and what the next step is.
If you have a complaint, chat with us or message us on WhatsApp with your trade details. We’ll review it and reply as quickly as we can. If it still isn’t resolved, the governing law clause applies.
20. Contact us
Questions about these Terms? chat with us or message us on WhatsApp at +234 901 550 8108. You can also check the FAQ.